IIEI Certification

Terms Of Use / Refund Rules and Online Policies

International Trade Certification Authority Inc., doing business as IIEI Certification, requires that
all visitors to the site adhere to the following rules and regulations. By accessing the Site you
indicate your acknowledgment and acceptance of these terms and conditions.

REFUNDS POLICY

Application Fees — Once paid there is no refund of any Test Application Fees.

Examination Fees — WILL be refunded if the examination registration is canceled within five
business days of the registration and payment date and the exam has not yet been put into
production After five days, if a refund is requested and the exam for which the fees apply has
not been put into production, a Credit Memo will be issued, which can be used toward any IIEI
Certification within one year. If a refund is made it will be electronically credited back to the
credit card used and will incur to 10% processing fee. Payment made by check will be mailed a
check in the full amount (less application fee) within 30 days of the cancellation.

LAWS AND REGULATIONS

User access to and use of the Site is subject to all applicable international, federal, state and local laws and regulations.

COPYRIGHT/TRADEMARKS

The trademarks, logos and service marks (“Marks”) displayed on the Site are the property of their registered owners. Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of the Corporation or such third party which may own the Marks. All information and content available on or through the Site (“Content”) is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.

WARRANTIES: THE WEBSITE IS PROVIDED ON AN “AS IS” BASIS. THE INTERNATIONAL TRADE CERTIFICATION AUTHORITY, INC. (CORPORATION) INCLUDING BUT NOT LIMITED TO THE TRADE NAME IIEI CERTIFICATION, EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES INCLUDING WITHOUT LIMITATION THE WARRANTY OF MERCHANTABILITY AND THE WARRANTY FOR A PARTICULAR PURPOSE. THE CORPORATION DISCLAIMS ALL RESPONSIBILITY FOR ANY LOSS, INJURY, CLAIM, LIABILITY OR DAMAGE OF ANY KIND WHATSOEVER EITHER RESULTING FROM OR
ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF THE WEBSITE.

LIMITATION OF LIABILITY: THE CORPORATION SHALL NOT BE LIABLE FOR ANY LOSS, INJURY, CLAIM, LIABILITY, OR DAMAGE OF ANY KIND WHATSOEVER RESULTING FROM OR ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF THE WEBSITE. THE CORPORATION SHALL NOT BE LIABLE FOR ANY SPECIAL, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND WHATSOEVER (INCLUDING WITHOUT LIMITATION ATTORNEYS’ FEES) EITHER RESULTING FROM OR ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF THE WEBSITE REGARDLESS OF THE THEORY OF LIABILITY. THIS LIMITATION SHALL APPLY EVEN IF THE CORPORATION HAS BEEN EITHER ADVISED OF OR IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES.

INDEMNIFICATION: THE USER SHALL DEFEND AND INDEMNIFY AND HOLD HARMLESS THE CORPORATION FROM ANY AND ALL CLAIMS RESULTING FROM OR ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF THE WEBSITE BY THE USER. THE CORPORATION RESERVES THE RIGHT TO PARTICIPATE IN AND CONTROL ITS DEFENSE AND RESERVES THE RIGHT TO REQUIRE REIMBURSEMENT FOR THE COSTS, EXPENSES AND FEES OF ITS DEFENSE FROM THE USER.